Last updated: August 2026
This website is operated by Kings BioLabs Ltd ("Kings BioLabs", "we", "us"), a company registered in England and Wales, Company No. 17404130, registered office 28 The Avenue, Coxhoe, Durham, DH6 4AD, England.
When you make an enquiry or contact us, we may collect your name, email address, telephone number, and any information you provide in your enquiry message. We may also collect basic technical information about how you use our website.
We use the information you provide to respond to your enquiries, process orders, and communicate with you about your relationship with Kings BioLabs. We do not use your data for purposes beyond what is necessary to provide our service to you.
We process your personal data on the basis of legitimate interest (responding to enquiries and providing our service) and, where applicable, your consent.
Our website currently uses only essential cookies required for core site and cart functionality. We do not currently use analytics, marketing, or tracking cookies. If this changes in future, this Privacy Policy and our cookie consent approach will be updated accordingly before any such tools are used.
We do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted service providers who help us operate our website and business, where necessary.
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including customer service, order administration, and to meet our legal, accounting, and legitimate business record-keeping requirements. We do not retain personal data indefinitely, and retention periods are reviewed periodically.
Under UK GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, and the right to data portability and to object to processing. To exercise these rights, please contact us using the details below.
If you have any questions about this policy or wish to exercise your data rights, please contact us at info@kingsbiolabs.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
